Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. However, unlike everyone here is reporting, I was actually able to retrieve my account number fairly easily with a quick call into the customer service. Hours: Monday through Friday, 8:00AM to 6:00 PM Click on this result and look for a login option. Email and Text notifications. The Virginia Department of Transportation is committed to protecting your privacy and the security of your account. The E-ZPass Flex will work on other toll roads that accept E-ZPass regardless of the position of the switch. Clifton Forge, VA 24422-1234, Phone: 877-762-7824 it here to set up your account. If your transponder is lost, a $10 charge will apply for standard transponders. When they drive through an E-ZPass lane, an antenna sends a signal to the transponder. DRIVE SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia. If you want to keep your account open, you just need to contact us by email or phone and let us know. Download forms for both personal and commercial EZPass accounts. When prompted, say "Customer Service" then select 1. Heres how to check your E-Z Pass balance and some things to keep when doing so. Otherwise, the toll could be deducted from your E-ZPass account. E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. A list of retail stores carrying Virginia E-ZPass On-the-Go transponders can be found, Calling the Customer Service Center at 1-877-762-7824, Visiting any of our walk-in centers or DMV partner locations, NOTE: The replenishment amount and the replenishment threshold (low balance) levels are increased for each additional transponder added to your E-ZPass account, The license plates and vehicle information for the vehicle on which you will use your E-ZPass, Payment information to add to your account and/or set up automatic replenishment. $2/mo. I didn't have my account number, only my transponder number. Yes. To add a rental vehicle, access your account onlineor via our mobile app,PA Toll Pay. Call 1-877-762-7824. E-ZPass Flex Transponders provide additional functionality which allow drivers to identify when their vehicle can be classified as High Occupancy Vehicle (HOV) to obtain a discount on those facilities that support the additional Flex functionality. right after they're finished with getting the Health Connector website up and running. Grabbing an E-ZPass Go Pak at one of 600-plus retailers is your shortcut to E-ZPass convenience. Residents of other states should click on their state to apply to their home agency: PrePass Device: Transponder must be mounted two inches to the right or left of center and at least two inches (but not more than three inches) from the top of the windshield, or two to three inch clearance above the dash. Freedom of Information Act | Create Online Username and Password. When the vehicle passes through a toll, the tag is read . New Jersey, Text Alert Update. E-ZPass and Video Tolling Customer Service - Toll Free: 1 (888) 321-6824 the vehicle to your account, indicate the vehicle is a rental. All E-ZPass Plus transactions are recorded on your statement. Visit the PA Turnpike E-ZPass Customer Service Center at 300 East Park Drive in Harrisburg, PA 17111 or call 1-877-736-6727and when prompted, say "Customer Service" then select 1 to purchase gift certificates. Could be a new thing--maybe they are concerned about identity theft? Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. Please, enable cookies in your browser! Submitted by Eric Willison on Wed, 01/16/2019 - 15:44. of our E-ZPass . You will need to visit the website of the agency that issued your account and try to login there. The Standard EZPass battery has about a 10 year life under normal usage conditions. Registration is required prior to use. For assistance with your E-ZPass transponder or account, please select your local E-ZPass agency from the list below. Visit the Toll Roads page on this website to understand if cash is accepted on the toll road you are traveling. Register the Go Pak you purchased from a PTC retailer. They're just a little befuddled by all this newfangled technology. . Each time your EZPass account balance is $10 per transponder or less, we'll automatically charge your card for a minimum of $35 per transponder. See the Rental Vehicles page on our website for more details. Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. Commonwealth of Virginia. Two separate accounts for gas and electric. If you need details of your toll transactions, you can either log into your account online or elect to receive detailed monthly statements, starting at $2 per month. I must be one of the lucky ones. The EZPass must be mounted to the vehicle as prescribed by the agency who issued the transponder. There are between 16 and 20 million electronic toll transactions a month. E-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized access and to secure your personal data as it is communicated across this internet. For more information about payment options, initial processing fees, and starting an account, take a look at our E-ZPass FAQs. Yes. Freedom of Information Act | All rights reserved. If you received a letter from us regarding your account, your account number will appear at the top of the letter. In the 21st century!!! If you already have your On-the-Go standard or Flex transponder register Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. Now accepting donations to DRIVE SMART Virginia Education Fund. To change your statement delivery preference, please fill out the information below and click on the "Submit" button at the bottom of the page. Recurring donations can be cancelled at any time by visiting the Payments page in your account. Tolls and discounts are automatically calculated as an E-ZPass customer passes through the toll lanes. Use the When you return your transponder to us, we will either re-issue it to another customer, or send it back to the manufacturer. say "Customer Service" then select 1 for E-ZPass and 2 for the Commercial Department (Outside U.S., please call 717.561.1522). If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue. Why is my E-ZPass transponder not working? Grrr A year or so ago i was able to call and get my account number after verifying some personal information. You save nearly 60% on your tolls and dont have to be on the lookout for an invoice in the mail. Simply log in with your username and password. Call 1-877-762-7824. Ridester.co is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. Flex transponders are only available for two-axle vehicles since other vehicle types are not permitted to use the Express Lanes. Each state has its own official website where you can log in to your E-ZPass account. Time to go home for the day". Are the funds in my E-ZPass account assigned to a particular transponder? Yes. You will need your account number (or your transponder number) and the 4-digit security PIN assigned to your account. Ohio, You can save up to 33%compared to cash rates and get additional discounts when driving during off-peak hours. We use a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authority, updated annually, to protect your website visit. I wonder if these website bozos are the same as the Health Connector clowns? Please visit the website of the agency that issued your transponder for their contact information. These measures are designed to prevent corruption of data, block unknown or unauthorized access to our systems and information, to provide protection of your private information and to protect data from interception during transmission. 1-877-762-7824 (toll free) Maine, Want to make managing your E-ZPass account even easier? If you don't have a credit card, call or visit one. E-ZPass Interagency Group. The E-ZPass Flex will work on any toll facility where E-ZPass is accepted. I signed up for manual account replenishment and was disappointed to find out that you can't make a payment on-line. For assistance, call 1-877-762-7824 or contact your nearest Service Center. Existing Customer? These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. If you look at your transponder it will have the agency who issued your transponder along with their phone number and address as well as a serial number of the transponder. Some states also have an official E-ZPass app customers can use to check their balance, and some states will send a monthly paper statement with your account balance. If you like what we're up to and want to help out, please consider a (completely non-deductible) contribution. You must register your Go Pak prior to use when . Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. You save nearly 60% on your tolls and don't have to be on the lookout . You can make changes via the myaccount website or email vehicle changes to [email protected] including your account information. Search for tolls using the mailing number on your NOTD or all license plates or zip codes that may be . As they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account. Delaware, Select the Type of Login below and then enter the required information. E-ZPass makes traveling the PA Turnpike even more convenient. Based in Virginia, USA. to identify which numbers on the Transponder you need to enter. Why can't they handle a "forgot my account number" situation with an automated email like every other system in the world? The account number is on your statement. This deposit will either stay in your account or go towards covering toll fare. The Standard EZPass battery has about a 10 year life under normal usage conditions. Box 1234 Contact the Service Center at 1-877-762-7824 to request additional mounting strips so that you can move your E-ZPass transponder between vehicles. Yes, absolutely. I understand that there is a $2 monthly fee for this service ($5 per month for commercial accounts) and I agree to allow Customer Service to deduct this charge from my account. 2023 The Pennsylvania Turnpike Commission, National Center for Missing and Exploited Children, Update your Contact, Vehicle and Billing Information, Albany International Airport, New York, NY, LaGuardia International Airport, New York, NY, Newark Liberty International Airport, Newark, NJ, New York Avenue Garage, Atlantic City, NJ, Atlantic City International Airport, Atlantic City, NJ, Great New York State Fair, Syracuse, NY (Seasonal). WAI Compliance | The PA Turnpike Commissions tolling system will take images of license plates of vehicles not equipped with a valid EZPass transponder. Charges less than $20 are deducted from your prepaid E-ZPass account. Please visit the website for the agency that issued your transponder and go to the account management section or the contact us section of their website. Links may open in a new window. All you need is your drivers license, license plate number, credit card, and email address. Enter your zip code to find nearby Go Pak Locations. No. P.O. Is my donation to the DRIVE SMART Virginia Education Fund tax-deductible? How can I change my password? If you are a frequent traveler and need to replenish your account more than twice a month, we'll increase If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. Customers are responsible for any tolls incurred while the vehicle registration is listed on their account. Pennsylvania, He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. Transponder number refers to the 8 digit number provided with your PIN on the enclosed label. How do I find my NY E-ZPass account number? While some states use the name E-ZPass for their automated toll system, other states have kept the original name of their system.
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